​John currently serves as the CSO- Chief Servant Officer of Training Direct, LLC in Grand Haven, Michigan. John's message is designed to help people understand organizational health and how to relate better with people. John’s passion and purpose are amplified through his speaking and working with organizations throughout the country.

John's been called edgy, real, an agent for change, funny, direct, but never boring.

His experiences lead him to understand the spectrum of employee relationships and how to enrich People, Performance, and Progress. ​

"John Heiss from Training Direct spoke with our chapter recently about Passion, Profit, and People. He was an excellent speaker, very engaging, and received excellent reviews from our members." 
Director of Program Content, Society of Human Resource Management

"Thank you so much for speaking to our group today.  Your presentation was fabulous."
President, SMG